Email marketing could be one of the best ways to grow your customer base. It’s also more cost-effective than other forms of marketing, with every dollar spent giving you an impressive average return of $36. Despite all the pros, your marketing campaign will only work if you do it right. This guide will walk you through what to do (and not do) in your email marketing campaign to help you boost sales for your business.
Do’s Of Small Business Email Marketing
Send Personalized Emails
With dozens of emails flooding people’s inboxes daily, you need to find ways to make yourself stand out. Try personalizing your email so the person knows it’s not simply another spammer trying to sell them something. A few easy ways to do this could be:
- Using a person’s first name and company
- Making customized orders on products they’d be interested in
- Personalizing your content based on their preferences or location
- Give them early access to new services or products
Build A High-Quality Email List
Successful email marketing campaigns start. Begin this process by understanding your potential customers and create a campaign that persuades them to sign up for subscriptions and become long-term customers. From content creation to personalized deals, there are different ways to build your list organically.
Make Emails Mobile-Friendly
Roughly 1.7 billion people check their emails via mobile compared to 0.9 million on desktop. Always use a responsive email template that can work the same way on every device and use mobile-friendly formatting. Your customers are much more likely to read through it without struggling with a clunky layout, small text, or images that don’t load properly.


Don’ts Of Small Business Email Marketing
Use Generic Subject Lines & Templates
If you can tell when you’re reading spam mail, your customers definitely will. Don’t waste time with boring, generic emails that don’t represent your brand’s voice or offer any real value for your customers. Doing this will only alienate them and hurt your business’s reputation.
Spam Your Client List
You’ve probably experienced a business that doesn’t know when to stop sending an email. Don’t be one of them. The last thing customers want is to have their inboxes bombarded with 10 new messages every day about the same promotion.
Remember, quality is a lot better than quality. You’re better off sending subscribers a few high-value emails per month than overwhelming them with junk mail.
Forget To Include A Call-To-Action (CTA)
Each email needs to have a clear CTA for the best results. Before sending your email, ask yourself what you want your subscribers to do with it. Do you want them to buy your newest product? Or are you trying to get them to download your free white paper? Whatever your goal is, focus your emails on one simple CTA to avoid confusing your readers.
Create An Email Marketing Strategy That Works
Email marketing doesn’t need to be complicated. With the right strategy, you can quickly grow your small business. Our marketing experts could also help you craft an effective email marketing campaign that meets your goals. Contact us at 631-909-1004 to start your project today.